Dealing with the Unexpected
Accidents and mishaps can happen at any time to even the most prudent and well-prepared, be it on the road or at the workplace. In such times, we aim to provide you with efficient, cost-effective yet personalized service and solutions on issues relating to motor, industrial and general insurance, as well as medical negligence cases. Our clients include major insurance companies, businesses including SMEs, employers, as well as individuals such as foreign workers and next-of-kin of deceased persons.
Our team of lawyers has a collective experience of more than 30 years handling property damage, personal injury and dependency claims arising from road traffic and industrial accidents, and related applications such as applications for interim payments and security for costs. We are experienced in various means of resolving disputes, from engaging in negotiations at mediation sessions to litigating matters in the High Court and State Courts.
Our advisory services include regulatory and statutory compliance, the assessment and quantification of claims, as well as substantive and procedural issues in relation to motor insurance fraud. Our lawyers are also regular speakers at seminars and courses for insurance professionals.
We have developed good working relationships with a wide range of experts in relevant fields such as medical specialists, occupational therapists, psychologists, private investigators and surveyors, and regularly tap on their expertise where necessary to better serve the needs of our clients.
I have had some bad experiences with a legal professional before Daniel was recommended to me by another professional that I work closely with. Not only is Daniel efficient, helpful, responsive and competent, amongst other things, I have to say that he has restored my faith in the legal profession, taking into account my previous experiences. I initially went to him for a civil litigation matter. He did well, gave me confidence, gained my trust and I have since gone to him for all other corporate legal matters for my company. It does not stop here, in fact, I have also referred friends / contacts to his firm for legal matters. As I can trust Daniel, I believe I can also trust the rest of his colleagues whom he has introduced, they have also proven to be equally competent. I now see Daniel not just as my lawyer but as a friend, someone I can turn to for help in times of need. I will strongly recommend him to whoever needs legal help.Jaslyn Go
It was the first time I engaged a lawyer and Daniel, you are the one with trust and professionalism that I can count on. You kept me informed throughout the process and kept your promise on [responding] to every query I made. Prompt replies on email were another compliment to you. You went above and beyond and did everything you could to ensure a great outcome. I couldn't have asked for a better law firm or attorney. Thank you.Kelvin Chua
Daniel and his team at Characterist LLC are what I'd describe as stellar. They are responsive, reasonable and reliable. I feel they have a similar work culture with my practice and beliefs - that is to care and help our patients (clients) as our family and friends. Time and again, I have referred some frustrated patients who had sub-par legal service and advice from their lawyers to Daniel and they always come back happy yet relieved. I trust in Characterist LLC. They deliver.Dr. Chua Soo Yong, Atlas Orthopaedic Group
Having to deal with the injuries and repair works after a rear-ended accident were difficult, the thought of having to go through a personal injury claim is daunting! But I was so wrong, the process was so smooth and hassle free with Characterist! I was guided through the process from start to finish, and most importantly, I am always being updated of the progress which certainly took away a lot of stress.I would like to take this opportunity to thank Mr Daniel Goh for his attentiveness, honesty, patience and realistic approach throughout the whole process!Tony Chiang
Whilst no one wishes to find themselves involved in a car crash, particularly in a country which isn't their home, Daniel Goh is a highly knowledgeable, trustworthy and diligent lawyer who will guide you through the whole claim process at ease. From the moment I was recommended to him, right through the many meetings to finalise the claim, Daniel has handled my case with absolute professionalism and I cannot recommend him more highly.Victoria Hogg
Post today's meeting, just wanted to drop you a note to say thank you for your help throughout the legal process, being able to update me promptly through email and phone conversation. The matter was settled quite swiftly in your care and I'm pleased with the outcome. Will send anyone who needs your help your way.Joey Kuok
I engaged Daniel's firm for his assistance with a motor vehicle accident and apart from his being very well versed and experienced in this field, I also found him to be very thorough, prompt and responsive. I definitely feel like I am in good hands.Sandra Aw
Thanks Daniel ... We're more pleased that this marks the close of an unpleasant journey for us. Thank you for your attentiveness, patience and effort in this matter.Kathryn Lim
My experience with Characterist for my personal injury claim has been really satisfying ... Right from my first consultation, Daniel was able to capture all necessary details and gave a very comprehensive understanding ... One thing that I believe that is the most important thing about working with a law firm is being a trusted advisor, and Daniel has done that really well by showing full responsibility through actions and follow up ... He was able to close the case with a very successful settlement beyond my expectations. I am very thankful for Daniel and Jonathan for working hard on this case and facilitating a successful outcome, and I would like to recommend Characterist to anyone who needs to go through personal injury claims.Gloria Song