[Johnston] is very personable and goes the extra mile to explain in detail to clients about their wills and LPAs.

My father died leaving no will and an estranged family. I was left with an unenviable situation to apply for a grant of administration. I had located long lost estranged siblings for the process. Characterist LLC did this for me with great resourcefulness, compassion and sensitivity. It was a difficult drawn-out process which also involved some litigation help from the robust litigation team at Characterist LLC before the matter was finalised. The team was reliable and dependable and compassionate throughout the journey.

My brother was single and died suddenly. He was successful in his career and we were sure he was a person of means but we had no idea where his assets were located. The team at Characterist LLC diligently located his various assets for distribution.

[Johnston] is very knowledgeable and has a very good personality. He is patient and efficient in his work.

[Johnston] shared the detailed process of marriage dissolution during the first meeting, allowing me to understand the whole procedure. [He] was patient. He listened to my situation before providing me with the various options for my consideration and allowed me time to make my decision to appoint them to represent me. Very fast turnaround. It only took them one week to finish the paper and submit it. I did hear from my friends that it took them about one month for their lawyers to complete their papers.

Johnston, who was my lawyer, provided relatable and sound advice. He gave me a wide scope of possibilities and understood what I wanted.

The firm has assigned to me a very competent lawyer, Johnston Lee, to represent my case. The firm acted upon all matters with precise timing.

Johnston Lee had given me clear and sound advice throughout my case, and I had fully understood the process and procedures.

[Johnston] was understanding throughout my entire ordeal. He broke things down simply for me and provided different alternatives and choices for me. He also discussed what I could do to ensure that legally I will be protected.

[Johnston] is able to build relationships with clients quickly and advise with confidence. He is competent in his work and responsible.