Hear What Our Clients Say About Us

Characterist
From our initial consultation to the resolution of the matter, Daniel [Ng's] professionalism and expertise were evident at every step. He was able to advise us based on our best interests. His strategic approach, attention to detail, and effective communication ensured that I was well informed and confident in the decisions we made together. His responsiveness to my enquiries and the clarity with which he explained legal nuances were invaluable and greatly appreciated. Thanks to his efforts, the resolution of my legal matter was not only successful but also conducted with the utmost professionalism and integrity.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
Daniel [Ng] listens empathetically and tries his best to understand what we are putting across. He will paraphrase and seek our clarification. Then he will propose solutions and recommend which is best for us in our situation, explaining the complications and implications (if any).
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
[Daniel Ng is] knowledgeable, friendly, [and] good at explaining his work. Able to suggest solutions and workarounds to problems.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
[Daniel Ng is] responsive, considered, [and] diligent.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
[Daniel Ng] always puts himself in my shoes but with his legal expert’s hat to advise on my best interest ... Very responsive and professional.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
I contacted Johnston through a referral and was highly recommended. He was kind and professional in his communication and explanations for the entire process of this traffic accident case which were physically and mentally traumatising. He also provided necessary assurance along the way and explained how the process and court systems in Singapore work so we knew we were in good hands and how far we are into the process. I have already recommended others who are experiencing similar issues and will continue to recommend Johnston for his hard work and excellent service.
Kwon Hyuk Tae
Characterist
Daniel Goh is definitely a commendable lawyer with the knowledge and experience in insurance and personal injury. His expertise and consultation helped me in better understanding the legal process and achieve a favourable outcome. I highly recommend his services to anyone who's in need of legal representation.
Boyce Fong
Characterist
Thank you guys so much for the help you’ve provided for the past 2-3 years. It has been very comforting and helpful knowing that I have you guys helping me with this matter and making the process less painful that it actually is (never did this before prior to this).
Brenda Quek
Characterist
I am very pleased with the services rendered through Daniel Goh and Team from Characterist LLC. Having listened and weighed out the facts presented from my case in a fair and just manner, before proceeding to listen to my inputs as a victim, I felt Daniel and his team took me seriously in the face of claimed evidence and an investigation finding favour for the opposing side. Daniel and his team were responsive to my concerns through the course of the engagement and responsible in keeping me up to date of the process as they presented their findings, resulting in a positive outcome for which I am more than thankful. I will not be afraid to recommend Daniel and his firm to any friends who require legal assistance, having already done so.
Yap Jian Jie
Characterist
[Daniel] made my claim situation most seamless, and guided me every step of the way through the entire process. From the outset he was clear and reassuring, responsive and highly capable. His team was equally good and capable. I am glad to have engaged his services and I would highly recommend him.
Rebekah Say
Characterist
Mr Daniel Goh… is first and foremost a person who cares deeply for his clients. As someone who was dealt a permanent injury caused by another road user’s reckless driving, it was heartening to have Daniel serve as my solicitor in seeking redress against the other party and help bring matters to a satisfactory close within a short few months… Daniel is not your typical lawyer. The passion for his calling and the skilled mind with which he carries out his work for the greatest benefit of others… is the greatest gift any person in need of legal advice could hope for, and I recommend his expertise unreservedly.
James Char Tze Siang
Characterist
My working relationship with Daniel has always been excellent. He makes appropriate referrals, and is experienced, credible and reliable. With his expertise and empathy, he acts in the best interests of his clients. A lawyer I would recommend for those in need of quality service.
Dr. Seng Kok Han, Nobel Psychological Wellness Clinic @ Novena
Characterist
I have known Daniel Goh for a long time. He is an excellent lawyer who is competent and gets the job done. He has that ability to combine the grasp/practise of law with the handling of human relationships to make him my go-to lawyer that I will recommend without hesitation to anyone in my area of work. I am sure that he will be very successful in any of his endeavours.
Dr. Jeffrey Chew, Centre for Orthopaedics & Knee & Hip Surgery
Characterist
Provided prompt and helpful legal advice on claim option throughout the proceedings. It managed the claim proceedings well and kept me informed and well briefed throughout.
Client quoted in Benchmark Litigation Asia-Pacific (Insurance)
Characterist
I could not be more satisfied with Characterist LLC. The staff are professional and their work are very thorough. They listened to my concerns with undivided attention. They advised, advocated and kept me well informed throughout the proceedings. Their confidence and experience put me at ease throughout the whole process. I rate them 10/10.
Henry Chiang
Characterist
[Johnston] is very personable and goes the extra mile to explain in detail to clients about their wills and LPAs.
Client quoted in Benchmark Litigation Asia-Pacific (Wills)
Characterist
I was about to embark onto an inherently risky business investment. However, I was concerned for my young family. Hence, I started to look for help to structure my assets to ensure that my family will have monies for their basis living expenses even if my business should fail. I knew I had to ringfence some assets from potential business creditors. However, after approaching many banks and financial institutions, I was not able to find available information and help. Those I approached were either not interested in handling real estate in Trusts or they required immediate substantial assets to be placed into the Trust to make commercial sense to them. I found Chin Chin through her book ‘Instant Legal Protection To Your Family’ and was extremely relieved to find someone like her who was able to set up a Trust for my family to protect my wife and young children should my business venture fails.
T.B. Lim
Characterist
I appreciate the wholesome consultation given by Chin Chin who drafted various Wills and set up some trusts for my entire family. She has understood us individually and given us overview and strategies to customise our respective Wills. She has a taken note of our individual desires and circumstances and given us creative solutions.
M.H. Chang
Characterist
My father died leaving no will and an estranged family. I was left with an unenviable situation to apply for a grant of administration. I had located long lost estranged siblings for the process. Characterist LLC did this for me with great resourcefulness, compassion and sensitivity. It was a difficult drawn-out process which also involved some litigation help from the robust litigation team at Characterist LLC before the matter was finalised. The team was reliable and dependable and compassionate throughout the journey.
A Devi
Characterist
My brother was single and died suddenly. He was successful in his career and we were sure he was a person of means but we had no idea where his assets were located. The team at Characterist LLC diligently located his various assets for distribution.
Jennifer L.
Characterist
[Johnston] is very knowledgeable and has a very good personality. He is patient and efficient in his work.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
[Johnston] shared the detailed process of marriage dissolution during the first meeting, allowing me to understand the whole procedure. [He] was patient. He listened to my situation before providing me with the various options for my consideration and allowed me time to make my decision to appoint them to represent me. Very fast turnaround. It only took them one week to finish the paper and submit it. I did hear from my friends that it took them about one month for their lawyers to complete their papers.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
Johnston, who was my lawyer, provided relatable and sound advice. He gave me a wide scope of possibilities and understood what I wanted.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
The firm has assigned to me a very competent lawyer, Johnston Lee, to represent my case. The firm acted upon all matters with precise timing.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
Johnston Lee had given me clear and sound advice throughout my case, and I had fully understood the process and procedures.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
[Johnston] was understanding throughout my entire ordeal. He broke things down simply for me and provided different alternatives and choices for me. He also discussed what I could do to ensure that legally I will be protected.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
[Johnston] is able to build relationships with clients quickly and advise with confidence. He is competent in his work and responsible.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
Listened to the situation before providing possible solutions. Very fast turnaround and great follow-up. After the proceedings were completed, [Johnston] called to follow up on my situation and checked to ensure all was good. Helpful and approachable.
Client quoted from Benchmark Litigation Asia-Pacific (Family)
Characterist
Dear Johnston, I am truly blessed and grateful to have found you as my family law attorney. During our first meeting, you had explained everything to me in terms I could easily understand and was always very responsive. When I had questions outside of our meeting, you were patient and concise in your explanations. I know it's your job, but it's my life - and I feel you went above and beyond. I would also like to commend your composure, work ethic and most of all excellent professionalism. THANK GOD for you and your knowledge of the law.
David Foong
Characterist
I would like to express my sincere gratitude and appreciation to Min Zhi and her team for providing me with very personable legal services. My case is complex and urgent, Min Zhi is able to handle it calmly and professionally. Her follow up has always been prompt and close. My wife and I are extremely pleased with the service from Min Zhi and her team.
C.Y. Lian
Characterist
I rate the firm highly. The practice is organised and responsive and the filings are of very good quality.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
Practical advice; promptness; availability to discuss issues.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
Very good assessment of my case and excellent advice.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
Highly personalised in handling my case. The firm worked with me as a partner and demonstrated patience in drawing out the issues, while recommending and pursuing solutions that would allow me to save costs.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
[Francis’] handholding. With his input, I am able to make informed decisions.
Client quoted in Benchmark Litigation Asia-Pacific (Construction)
Characterist
They managed to get us a good deal.
Client quoted in Benchmark Litigation Asia-Pacific (Construction)
Characterist
[Francis] is prompt and knows the construction industry well.
Client quoted in Benchmark Litigation Asia-Pacific (Construction)
Characterist
[The team is] good at reading the opponent well, considering the options available to us and devising strategy in timing the action the firm had to take. Characterist offered very sound legal advice and set out clearly the risks with each action the firm considered. Basically, they held my hand throughout.
Client quoted in Benchmark Litigation Asia-Pacific (Construction)
Characterist
The lawyers provided an independent, unbiased, and holistic breakdown of my rights. Characterist does not say things that clients like to hear, they say things that clients have to hear. [They weigh] the success of your case in a realistic manner.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
For litigation and dispute resolution work, they have a strong team that can stand toe to toe with the biggest firms in town.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
Quick thinking and responsive. Gives good strategic advice.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
Extremely effective and knowledgeable. Experienced.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
... Extremely professional; timely, thorough, knowledgeable and effective.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist
The firm is dedicated, passionate and leaves no stone unturned in its job.
Client quoted in Benchmark Litigation Asia-Pacific
Characterist

Dear Lucas and Chin Chin, appreciate your patience and help in this case. Wishing all of you success in your career!

S. T. Gee
Characterist

Chin Chin saved me from many traps in a purchase from an unlicensed developer. I only got to realise it when my neighbours encountered grave problems that limited their rights to recover their loss which they suffered from the delay and defects. She secured my rights at the onset in the initial agreement and I was in a much better place than my neighbours.

S.C. Lee
Characterist

I am happy to have Chin Chin help me set up a Property Trust for my son. I believe her cross expertise in both areas of family law and property law helped me structure a comprehensive arrangement for my family. The details took into account our preferences and addressed our concerns. My wife and I were initially not able to find sufficiently good legal help but glad that we finally found satisfactory help at Characterist LLC. I have directed all my children to look for her for future transactions.

James. O
Characterist

The process of decoupling was confusing to us. We are thankful to have found someone as experienced as Chin Chin to help us analyse and strategise before we embarked on our series of action plans. It brought us clarity and enables us to confidently take next steps. We ended up saving a huge sum of monies with ABSD waived on our third property. She was clear and concise.

K.B. Tan
Characterist

Thank you for helping us through the tough time

M.N. Zhang
Characterist

I would like to thank Characterist LLC especially Mr. Johnston for his guidance on my case.

Throughout the entire process, Mr Johnston has given me his professional view and advice which is offered in my best interest. I strongly recommend him and his team to anyone who requires their legal opinion and services
J.Y. Tay
Characterist

I appreciate how Chin Chin is consistently available and ready to help me all the way whenever I reach out to her.

Having the thought that Chin Chin is always there for me really gives me a peace of mind and relieves me from stress. Even if the matter I’m consulting her about is not within her specialisation, she will divert me to the right people to resolve the issues. Also, Chin Chin gets things done for me very speedily. Words cannot describe how deeply grateful I am to her for all her stellar legal services and more. She is really a dear friend. I’m blessed!
Josephine L.
Characterist

Every consultation with Chin Chin crystallizes my thoughts and lifts me out of my struggles and confusion.

I am always humbled by Chin Chin’s consistent frank and professional advice over the years. Thank you for giving your all to put my best interests first. I appreciate your initiative to really understand my family dynamics and needs before giving me sound and effective advice.
Y.C. Phang
Characterist

Daniel and his team enabled me to focus on my father’s medical treatment and rehabilitation without having to worry about how the case was progressing.

Big thanks to Daniel and his team for the successful claim. We are very relieved and pleased with the outcome
Sook Ling
Characterist

And I am very satisfied with the very reasonable fees for your legal advice…

When I was so depressed, your cheering me up was great for me. Daniel gave great service to me even if I am a foreigner.
Mr. DH
Characterist

Mr. Daniel and his team helped me get over the most difficult time of my life.

Mr. Daniel and his team helped me get over the most difficult time of my life. I was distressed and too stressful until I consult with him and his team.
Mr. HN
Characterist

I trust in Characterist LLC.

Daniel and his team at Characterist LLC are what I’d describe as stellar. They are responsive, reasonable and reliable. I feel they have a similar work culture with my practice and beliefs - that is to care and help our patients (clients) as our family and friends. Time and again, I have referred some frustrated patients who had sub-par legal service and advice from their lawyers to Daniel and they always come back happy yet relieved. I trust in Characterist LLC. They deliver.

Kok Toong Keong
Characterist

Thank you very much for the service and advice!

Thank you very much for the service and advice you had provided to us. The clarity and care you took to explain the procedures and avenues of recourse available to us enabled our mitigation to achieve its intended conclusion. Our utmost appreciation to Gisele as well for her assistance on the administrative matters; the information was clear and prompt. We wish to express our deepest gratitude for your understanding of our financial situation and enabling us to settle the fees gradually. We would also like to apologise if there had been any shortcomings on our part. Many thanks once again and we would certainly engage Characterist if we require legal services in future.

Afiq Syazani and Akif Syamil
Characterist

Keep up the good work, Mr Johnston Lee!

Mr Johnston Lee is a very patient, humble and well-mannered lawyer. Though sometimes I forward him with long emails, he is patient to read through the emails and reply me accordingly. One of the most prominent thing I would like to compliment him is though I have provided him with much information for my divorce matter, he came up with neutral facts to justify the grounds of divorce (though initially I have the intention to ask him to mention the prominent incidents) thus showing his expertise in handling the case. I will definitely recommend this law firm and Mr Johnston Lee to my friends for legal advice. Keep up the good work, Mr Johnston Lee!

Hannah Jessline Woon
Characterist

Thank you for all your help.

Thank you for all your help. I am pleased with the results of the case. Especially Johnston, as you went above and beyond to every query I made and ensuring it meets my expectation on the outcome. I can fully trust you with your professionalism and expertise which make me feel at ease and rest assured. I will definitely recommend Johnston and Daniel from Characterist LLC to anyone who require any legal support.

Once again thank you Johnston and Daniel for all your time and effort during this journey.

Helen Chew
Characterist

The value of their services is indeed from their true character.

Johnston Lee and his team are a great bunch of people who handle legal matters professionally and also put personal attention to them. I have a great experience with the team in Characterist handling the sensitive issues on a timely manner to prevent more angst for me over the complicated legal matters. The value of their services is indeed from their true character.

June Heng
Characterist
I was in a financial difficulty before I met with an unfortunate accident which gave me more trouble managing my recovery and claims. Daniel had gone out of the way to help me get through my accident claim by providing assistance along the course of it. Johnston had been very professional and helpful along the way answering my queries patiently and breaking down things i did not understand into layman terms. Both of them have been modest and never ever over promised me and always surprised me with the results. Overall I have been very satisfied all the way from the start to the end of the case. I would highly recommend Characterist LLC for any legal matters.
Seth Ong Zi Yang

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