Afiq Syazani and Akif Syamil
Thank you very much for the service and advice you had provided to us. The clarity and care you took to explain the procedures and avenues of recourse available to us enabled our mitigation to achieve its intended conclusion. Our utmost appreciation to Gisele as well for her assistance on the administrative matters; the information was clear and prompt. We wish to express our deepest gratitude for your understanding of our financial situation and enabling us to settle the fees gradually. We would also like to apologise if there had been any shortcomings on our part. Many thanks once again and we would certainly engage Characterist if we require legal services in future.